I recently had the pleasure of booking a trip to Costa Rica through Il Viaggio Travel, and I can’t say enough about the wonderful experience we had. From the moment we
started planning the trip to the moment we returned home, everything was meticulously planned and executed by Natalia, our dedicated travel coordinator.
Natalia’s professionalism and dedication to making our trip special were evident from the start. She was incredibly responsive and always available for messages, making
communication a breeze. She kept us informed about any changes in the itinerary well in advance and was always clear and concise in her explanations. What stood out the
most about Natalia, though, was her warm and caring nature. She treated us like family and made sure every aspect of our trip was tailored to our accessibility and
accommodation requirements. Our Costa Rica adventure was a truly memorable one. The itinerary Natalia crafted for us was not only accessible but also filled with exciting
activities. We had the chance to experience adaptive ziplining, adaptive surfing, relaxing in the hot springs, exploring the Crocodile River on a boat tour, learning about
chocolate and coffee making, visiting an organic farm, exploring the city, and strolling through a beautiful botanical garden and more. The transportation provided was
excellent. The car with an electric lift was spacious and comfortable, making our journey pleasant and hassle-free. Our guide, Alejandro, was a wealth of knowledge
about Costa Rica’s culture and history. He was not only friendly but also caring and helpful throughout the trip. His restaurant recommendations were spot on, and we
enjoyed some fantastic local cuisine thanks to him. Randall, our driver, was also a pleasure to have on board. He was friendly and helpful, ensuring our transfers were
smooth. All the hotels we stayed at during our trip were nice, offering fully accessible rooms that met our needs perfectly. We appreciated the attention to detail in ensuring
our comfort and accessibility at every accommodation. In summary, our trip to Costa Rica through this travel agency was nothing short of amazing. Natalia’s meticulous
planning, her warm and caring approach, the diverse and accessible activities, comfortable transportation, and the wonderful guides and drivers all contributed to a
truly memorable and enjoyable experience. We couldn’t have asked for a better trip, and we’re immensely grateful for the effort and care that went into making it so
special. Thank you for a fantastic adventure! Can’t wait to come back again.
Mitesh Shah